LET'S TALK
Program 02 of 06
Communication

Say the right thing
Even when it's hard

Communication strengthens leaders' ability to communicate with clarity, confidence, and intention, particularly in the high-stakes and ambiguous situations where communication most often breaks down.

Book a 20-Minute Consult
Session Length
2 Hours
Modules
5 Modules
Format
Virtual or In-Person
Participants
8–50
Prerequisites
None required
Who This Is For

For Leaders Whose Words Need to Land, Not Just Be Heard

Most leadership communication fails not because of what's said, but because of how it lands. This program builds the internal clarity and interpersonal skill that makes communication genuinely effective, not just technically correct.

Directors & Senior Leaders
Leaders who need to communicate complex ideas, difficult decisions, and strategic direction in ways that motivate rather than confuse or disengage.
VPs & C-Suite Executives
Senior leaders navigating high-visibility communications, board presentations, organizational change announcements, or building trust across competing stakeholder groups.
Cross-Functional Team Leaders
Leaders who must influence, align, and communicate across organizational boundaries where authority is limited and clarity is everything.
Newly Promoted Leaders
Leaders making the shift from individual contributor to people leader, where communication style must evolve to match expanded scope and visibility.
What Leaders Walk Away With

Communication That Builds Trust, Not Just Understanding

Every module in this program builds toward the same goal: leaders who communicate with enough clarity and intention that people actually follow, not because they have to, but because they want to.

Clarity Under Pressure
The ability to communicate crisply and confidently even when the situation is ambiguous, the stakes are high, or the message is difficult to deliver.
Emotional Intelligence in Conversations
The ability to read a room, manage their own emotional state, and respond in ways that keep dialogue productive rather than defensive or shut down.
Influence Through Conversation
Practical influence strategies that move stakeholders forward without relying on authority, pressure, or positional power.
A Coaching Communication Style
The shift from telling to asking, using coaching conversations to develop others while simultaneously building trust and accountability.
Collaboration That Sticks
The behaviors and frameworks to create genuine collaboration, not just surface-level agreement, across teams and organizational boundaries.
Same-Day Application
Tools and a participant workbook built around actual communication challenges, applied starting the same day, not shelved until the next review cycle.
The Modules

Five Modules
One Integrated Communication Arc

Each module builds toward a more complete picture of what effective leadership communication actually requires, from internal self-awareness to external influence, coaching, and collaboration. No prerequisites required.

Module 01
Leading With Emotional Intelligence

Research across 200+ companies shows up to two-thirds of the difference between average and superior performance is emotional competence, rising to four-fifths in senior roles. Communication starts here: with the ability to read yourself and others accurately.

Session Focus
Understanding what emotional intelligence is and what it is not.
Assessing personal EQ strengths and development areas.
Applying EQ tools in high-stakes communication moments.
Building relationships and strategic connections that sustain trust.
Skills Strengthened
Emotional IntelligenceSelf-AwarenessRelationship BuildingResilience
Module 02
Mindset & Behavior Change

Citing 20 years of research, this session examines how mindset directly shapes communication behavior, including how leaders listen, respond under pressure, and adapt their style to different people and situations.

Session Focus
The direct link between mindset and communication style.
Leadership Mindset Assessment: understanding your mindset tendencies.
Identifying communication patterns to shift and why they matter.
Practical methods for sustaining new behaviors under pressure.
Skills Strengthened
Growth MindsetPerspective-TakingAdaptive CommunicationCritical Thinking
Module 03
Strategic Influence Skills

A Deloitte survey found that influencing and interpersonal skills are considered more important to career success than software skills or industry experience, yet 84% of new hires globally lack them. This session covers the principles and tools of effective influence.

Session Focus
Strategic Relationship Mapping: understanding who matters and why.
The 6 Influence Strategies and when to apply each.
Tools to strengthen interpersonal influence in real situations.
Navigating resistance and moving work forward without authority.
Skills Strengthened
Influence Without AuthorityStrategic ThinkingInquiry & DialogueStakeholder Alignment
Module 04
Leaders as Coaches

As leadership scope expands, developing others becomes a core responsibility. This session examines the role of leader as coach, shifting from directive communication to a coaching style that builds capability, accountability, and trust in others.

Session Focus
Understanding what business coaching means in a leadership context.
Assessing your own experience and approach to coaching others.
Using practical tools to support coaching conversations.
Applying coaching to real challenges participants are facing now.
Skills Strengthened
Active ListeningCoaching MindsetStrategic QuestioningConstructive Feedback
Module 05
Building a Culture of Collaboration

True collaboration is more than assembling people to work together. Participants explore the real behaviors required to build a culture of collaboration, what barriers exist that prevent it, and a five-part framework for increasing collaborative influence.

Session Focus
Defining what genuine collaboration looks like vs the appearance of it.
Identifying the cultural and behavioral barriers to collaboration.
Knowing when and how to collaborate for maximum impact.
A five-part collaboration framework for real situations.
Skills Strengthened
CommunicationEmotional IntelligenceTrust BuildingConflict ResolutionShared Mindset

Ready to Bring Communication to Your Organization

Start with a 20-minute consult. We'll scope the right cohort, define clear outcomes, and outline what a pilot looks like before you commit to anything.

Book a 20-Minute Consult